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Hotel Accessibility

We are committed to ensuring that we meet and exceed all the requirements for the Americans with Disabilities Act.

The staff at The Portofino Hotel & Marina and at all our Noble House resorts are trained to accommodate guests with special needs, so that all our guests, including those with disabilities, can have an enjoyable and safe stay. Please call the hotel at 310-421-4195, if you have any special accommodation needs.

The following areas are accessible in compliance with the ADA:

  • Entrance to lobby is on ground floor, there are no stairs at the entrance
  • Ramp entrance to lift chair to BALEENkitchen
  • Ramp to marina slips
  • Ramp to hotel pool
  • Entrance to pool is on ground floor
  • ADA compliant pool and spa lift at hotel pool
  • Banquet/meeting are on ground floor
  • ADA lift in BALEENkitchen
  • ADA lift from lobby to lobby bar
  • Accessible business center using elevator
  • Accessible elevators
  • Accessible exercise facility
  • Accessible meeting space
  • Accessible public entrance
  • Accessible registration desk
  • Accessible restaurant through lift chair
  • Accessible restrooms
  • Accessible guest rooms
  • Accessible swimming pool
  • Accessible transportation with advance notice – additional charges apply
  • Audible alerts in elevators
  • Braille elevator
  • Closed captioning on televisions or closed captioning decoders
  • Digital alarm clock available with sound
  • Lowered buttons in elevators
  • Parking area
  • Route from the hotel’s public entrance to all areas where food and beverages are sold
  • Route from the hotel’s public entrance to the accessible guestrooms
  • Route from the hotel’s public entrance to the elevators area
  • Route from the hotel’s public entrance to the meeting room/ballroom area
  • Route from the hotel’s public entrance to the registration area
  • Route from the hotel’s public entrance to the swimming pool
  • Service support animals welcome
  • Valet parking
  • Visual alarms for hearing impaired in hallways & public areas
  • Hotel employees will read menus and other printed/visual information to guests who are blind/low vision
  • Van-accessible parking in the self-parking facility

The following areas may not be fully accessible. Please call the hotel for more information:

  • Concierge desk
  • Valet only parking
  • Van-accessible parking in the self-parking facility
  • Accessible parking spaces for cars in the self-parking facility
  • Accessible swimming pool

Information about our accessible guest rooms:
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Rooms designated as mobility accessible have features for guests with mobility disabilities, including, but not limited to:

  • Roll-in shower
  • Lowered light switches and thermostats
  • Grab bars in bathroom
  • Toilets with grab bars
  • Accessible vanity
  • Accessible routes to all parts of the room
  • Roll-in showers
  • Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width
  • Bathroom doors at least 32 inches wide
  • Bedroom doors at least 32 inches wide (812mm)

Rooms designated as hearing accessible have features for guests who are deaf or hard of hearing, including visual alarms

Call Portofino Hotel & Marina at 310-379-8481 should you have further questions about accessibility or email us at reservations@hotelportofino.com.

View all ADA accessible room types, additional images, and details on our Accessible Rooms page.

MARINA
310-798-5869

OPERATION
310-798-5869

DINING
310-372-1202